BEABA - PASTA/RICE COOKER INSERT FOR BABYCOOK NEO
Regular price $49.95Insert for the Babycook Neo to cook any grain. Easily steam cook baby's starchy foods (rice, pasta, grains) in Babycook® Baby Food Maker with this Rice, Pasta & Grains Insert.
Fast cooking with no need for special timing or supervision.
FEATURES AND BENEFITS
- Steams starchy foods
- Turns off automatically when food is done
- Holds 750 grams of cooked grains
- Fits inside the Babycook Neo
- BPA, Lead and Phthalate free
- Designed in France
TECHNICAL FEATURES
- Age of use: 4+ months
- Product maintenance: Wash by hand or dishwasher.
- Material: BPA Free
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
BEABA - PASTA/RICE COOKER INSERT FOR BABYCOOK SOLO & DUO
Regular price $24.95Insert for the Babycook Solo and Duo to cook any grain. Easily steam cook baby's starchy foods (rice, pasta, grains) in Babycook® Baby Food Maker with this Rice, Pasta & Grains Insert.
Fast cooking with no need for special timing or supervision.
FEATURES AND BENEFITS
- Steams starchy foods
- Turns off automatically when food is done
- Holds 350 grams of cooked grains
- Fits inside the Babycook® Solo / Babycook® Duo models
- BPA, Lead and Phthalate free
- Designed in France
TECHNICAL FEATURES
- Age of use: 4+ months
- Product maintenance: Wash by hand or dishwasher.
- Material: BPA Free
- Weight: 68g
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
BEABA - SILICONE MULTIPORTIONS 6 X 150ML (LIGHT GREY)
Regular price $44.95Beaba Multiportions™ are designed to freeze and store a la carte foods for baby. The Multiportion™ comprises six individual 90ml or 150ml compartments.
Made from high quality, platinum grade silicone, a single portion of frozen food is easy to pop out. These lighweight storage containers are freezer, microwave, oven and dishwasher safe.
This product is the perfect complement to the Baby Cook allowing you to make the freshest and best food for your baby ahead of time.
Tips: Use them afterwards for freezing your herbs, as a painting tray, muffin tray, etc...
FEATURES AND BENEFITS
- Ovensafe to 200°C
- BPA, Lead and Phthalate free
- Designed in France, Made in Italy
- TECHNICAL FEATURES
- Age of use: 4+ months
- Product maintenance: Wash by hand or dishwasher
- Material: BPA Free, Mould: High Quality Silicone (100% platinum), Lid: Polypropylene
- Weight: 0.17 kg
- Size: 6 x 90ml / 6 x 150ml
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
CAM CAM COPENHAGEN - BALLOON MUSIC MOBILE (MINT)
Regular price $69.95 Sale price $62.95 Save $7.00Adorable music mobile for the nursery.
The mobile is shaped as a balloon with a little bow in cotton tape. Pull the wooden ring, and the music starts.
Solid colours are in beautiful quilted fabric.
Since the mobile is handmade, the look and shape can vary from the image.
Ring: Maple wood
Melody: 'Summertime' by George Gershwin.
Quality: Outer fabric: 100% Organic Cotton. Filling: 100% GRS certified Recycled Polyester. Wood: 100% Maple. CE-certified - OCS Made with 9% Organically Grown Material
Category: OCS Certified - ETKO 4401
Washing instructions: Not suitable for washing. Wipe with damp cloth.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
CAM CAM COPENHAGEN - BALLOON MUSIC MOBILE (ROSE)
Regular price $69.95 Sale price $62.95 Save $7.00Adorable music mobile for the nursery.
The mobile is shaped as a balloon with a little bow in cotton tape. Pull the wooden ring, and the music starts.
Solid colours are in beautiful quilted fabric.
Since the mobile is handmade, the look and shape can vary from the image.
Ring: Maple wood
Melody: 'Summertime' by George Gershwin.
Quality: Outer fabric: 100% Organic Cotton. Filling: 100% GRS certified Recycled Polyester. Wood: 100% Maple. CE-certified - OCS Made with 9% Organically Grown Material
Category: OCS Certified - ETKO 4401
Washing instructions: Not suitable for washing. Wipe with damp cloth.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
CAM CAM COPENHAGEN - LEAVES RATTLE (MUSTARD)
Regular price $38.00Beautiful rattle shaped as 3 small leaves.
The handmade rattle has beautifully made embroidery, unique for each leaf. The wooden ring is smooth and easy for the baby to hold.
Two of the leaves have fun crinkle paper inside, and the third has a small jingle bell inside to keep your baby curious and activated.
The rattle comes in a small box, which makes it a nice gift.
Quality: Outer fabric: 100% Organic Cotton. Filling: 100% Oeko-tex Standard Polyester. Ring: 100% Maple wood. CE-certified - OCS Made with 19% Organically Grown Material
Category: OCS Certified - ETKO 4401
Washing instructions: Hand wash with cold water. Do not tumble dry. Use mild detergent.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
CAM CAM COPENHAGEN - SEASHELL MUSIC MOBILE (BREEZE)
Regular price $69.95 Sale price $54.99 Save $14.96Sweet music mobile for the nursery with the shape of a sea shell. Perfect by the bed or changing table. The mobile plays a calm and relaxing melody, when you pull the wooden ring.
Comes in a pretty box, which makes it a nice gift.
Since the mobile is handmade, the look may vary slightly from the picture.
Quality: Outer fabric: 100% Organic Cotton. Filling: 100% GRS certified Recycled Polyester. Wood: 100% Maple. CE-certified - OCS Made with 12% Organically Grown Material
Category: OCS Certified - ETKO 4401
Washing instructions: Not suitable for washing. Wipe with damp cloth. Do not tumble dry.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Cocoonababy - Cocoonababy Nest (Cotton Bubble)
Regular price $299.00 Sale price $249.00 Save $50.00Cocoonababy is an ergonomic cocoon designed for use in the cot during baby's first months as it reassures babies and help them adapt smoothly to life after birth!
Respecting the medical recommendation to sleep babies on their back, the elongated semi-fetal position in the Cocoonababy® Nest allows babies to feel safe and content
Sleeping babies in this position present many advantages, including:
- Improving the quality and length of time of your baby's sleep and contentment
- Minimizing the risk of flat head syndrome
- Limit gastric reflux
- Reducing involuntary jerky movements which wake babies with a start and make them cry
The Cocoonababy® Nest includes:
- An adjustable wedge which can be moved down the nest as your baby grows
- Fleur de Coton® machine washable fitted sheet
- Waterproof sheet (machine washable)
- Conforms to bedding safety regulations
Safety First: Cocoonababy is suitable for babies from 2.8kgs and until the child starts trying to roll over or change position in the nest (3 months old). For use in a cot (making sure the base is in the lowest position and that the depth above the cot mattress is superior to 50cm or on the ground, on carpet, or in a playpen. Do not use this product in a Moses basket, a rocking cradle, or in a stroller Carrycot
Made in France
Dimensions: L: 69cm x W: 40cm x H: 19cm
Weight: 1kg
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Cocoonababy - Cocoonacover 0.5 Tog Lightweight (White)
Regular price $89.95 Sale price $79.95 Save $10.00The Cocoonacover is a baby blanket designed exclusively for the Cocoonababy Nest.
Perfectly fitted to the Cocoonababy, it removes the risk of covering baby's face while asleep. Velcro opening to check your baby's nappy without waking him. Available in quilted or light weight fabric and in a large range of colours.
Key features:
- Intuitive use.
- Ideal for covering and uncovering baby without wakening him.
- Its specific shape and fastening ensure that baby’s mouth and nose remain uncovered.
- This blanket is only for use with a complete Cocoonababy(Tummy band and wedge).
Use: From birth to around 3-4 months.
Fabric: Fleur de coton® light weight (TOG 0.5)
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
COSRX - ADVANCED SNAIL 96 MUCIN POWER ESSENCE
Regular price $35.00This COSRX Advanced Snail 96 Mucin Power Essence comprises of 96% of skin friendly snail secretion filtrate that is effective at repairing damaged skin, improving skin elasticity and maintaining hydration level all day long. It only contains essential ingredients that nourish, repair and revitalise the skin.
Snail mucin has the ability to repair everything from dry patches, to acne breakouts while helping zap hyperpigmentation, so with loyal use your skin will glow to look its healthiest.
Suitable for all skin types.
No Parabens, Synthetic Dyes, Mineral oils.
Size: 100ml
MADE IN KOREA
DIRECTIONS
After cleansing and toning, apply a small amount on your entire face, massaging in to problem areas. Gently pat using fingertips to aid absorption, and then go forth with your serums and moisturisers.
INGREDIENTS
Snail Secretion Filtrate, Betaine, Butylene Glycol, 1,2-Hexanediol, Sodium Hyaluronate, Panthenol, Arginine, Allantoin, Ethyl Hexanediol, Sodium Polyacrylate, Carbomer, Phenoxyethanol
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
COSRX - AHA/BHA CLARIFYING TREATMENT TONER
Regular price $25.00The COSRX AHA/BHA Clarifying Treatment Toner is formulated with natural ingredients: 10% of Apple Fruit Water (AHA) & 10% of Willow Bark Water (BHA) and a mineral water base. The formula gently exfoliates dull skin, removes dead skin cells, and prevents the early development of whiteheads and blackheads. Regular use will help skin become clearer, brighter and smoother over time.
Free from: Parabens, Synthetic Dyes, Mineral oils.
Size: 150 ml
MADE IN KOREA
DIRECTIONS
After cleansing, wet cotton pad with toner and sweep upwards and outwards all over face. Alternatively, dispense directly into palms of hands and gently pat into skin. Follow with the rest of your skin care steps.
INGREDIENTS
Mineral Water, SalixAlba (Willow) Bark Water, Pyrus Malus (Apple) Fruit Water, Butylene Glycol, 1,2-Hexanediol, Sodium Lactate, Glycolic Acid, Water, Betaine Salicylate, Allantoin, Panthenol, Ethyl Hexanediol
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.