HAAKAA GOATS WOOL HAIR BRUSH
Regular price $26.95The perfect hair brush for your baby!
The Haakaa Goat Wool Baby Hair Brush is the perfect tool for brushing delicate infant hair. Brushing your baby's hair has major benefits to their wellbeing, and with our eco-friendly 100% natural brush, you can keep their scalp stimulated while also assisting to prevent cradle cap, generating blood flow and removing dried skin while keeping them relaxed.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
HAAKAA - BABY NAIL CARE KIT
Regular price $33.95The Haakaa Baby Nail Care Set lets you safely trim down your baby's nails without the need for sharp scissors!
Simply attach the trimmer pad suitable for your child's age and gradually file down their nails! The trimmer pads make your baby's nails smooth and don't leave sharp edges that may scratch their delicate skin. We've also included a metal pad and cone so parents can file down their nails too!
Features
- Safe nail filing for soft and developing nails.
- Five grinding pads varying in strength.
- Pressure-activated arrest system to prevent injury.
- Two rotation directions and speeds.
- Suitable for children and adults
Nail Trimmer Age Guide
- Pink Pad: 0-3 months
- Blue Pad: 3-6 months
- Green Pad: 6-12 months
- Orange Pad: 12 months+
- Metal Pad: 12 months+
- Metal Cone: 12 months+
Cleaning and Care
Clean this product by wiping gently with a soft, dry cloth or cotton swab. Do not use any abrasive cleaners, thinners or benzine to clean this product. Keep in a cool, dry place and avoid direct sunlight. The polishing pads will need to be replaced as the pads become worn.
Caution: This product contains small parts that may become a choking hazard. Keep this product out of the reach of children. Do not use rechargeable batteries in this product. Do not use this product for anything other than its intended use. Do not hold the rotating attachment to any part of the body for extended periods of time as this may cause friction burns. Do not place directly onto skin. We do not recommend using this product on nails that are weak, damaged, diseased or brittle.
Batteries not included. Requires 2 x AA batteries. Do not throw out the clear insert inside the Baby Nail Care Kit Container, as it holds all of the attachments in place during storage.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
HAAKAA - 360° SILICONE TOOTHBRUSH
Regular price $16.99The Haakaa 360° Silicone Toothbrush is back and better than ever! The soft silicone bristles provide a 360° clean, removing more plaque and providing a better overall cleaning experience than conventional children's toothbrushes.
Our 360° Toothbrush is made from 100% soft silicone and is completely safe for babies, massaging and cleaning their delicate new teeth and gums. It also has a suction base to make it easier to store without it tipping over, preventing it from getting germs and other nasties on the bristles. It's the perfect brush for starting your child's dental care and is a great way to encourage them to brush and instil good dental hygiene habits from a young age.
Features
- 100% soft silicone
- Keeps your child's teeth and gums clean and healthy.
- Massages and soothes tender gums.
- BPA, PVC, and phthalate-free.
- Suitable for children aged 6 months+ or with little to no teeth.
Cleaning and Care:
Wash before and after each use. We recommend hand washing in warm soapy water and rinsing and drying thoroughly. Do not use any bleach-based cleaners or tablets to sterilise or clean your Haakaa products. To sterilise, use a steam steriliser or boil in water for 2-3 minutes.
Caution: Check product condition regularly. Replace if this product shows any signs of damage. Avoid storing near sharp objects. Only soft bristle brushes or soft sponges should be used to clean this product, as hard scourers may scratch the surface. This product is not a toy. Do not use this product for anything other than its intended purpose. Store product in a cool dry place and avoid direct sunlight. Adult supervision is required.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Mushie - Finger Toothbrush (Tradewinds/Stone)
Regular price $18.95Help brushing go smoothly and begin building good habits with these 100% BPA-free, chemical-free finger toothbrushes! Made from food grade silicone, the bumps on the back assist with sore, teething gums while the bristles on the front keep your baby's teeth clean.
Conveniently packaged in twos (one for baby to hold and one for parent to use on baby). Hand wash with warm water.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Mushie - Finger Toothbrush (Clay/Shifting Sand)
Regular price $18.95Help brushing go smoothly and begin building good habits with these 100% BPA-free, chemical-free finger toothbrushes! Made from food grade silicone, the bumps on the back assist with sore, teething gums while the bristles on the front keep your baby's teeth clean.
Conveniently packaged in twos (one for baby to hold and one for parent to use on baby). Hand wash with warm water.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Mushie - Finger Toothbrush (Shifting Sand/Cambridge Blue)
Regular price $18.95Help brushing go smoothly and begin building good habits with these 100% BPA-free, chemical-free finger toothbrushes! Made from food grade silicone, the bumps on the back assist with sore, teething gums while the bristles on the front keep your baby's teeth clean.
Conveniently packaged in twos (one for baby to hold and one for parent to use on baby). Hand wash with warm water.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
Mushie - Finger Toothbrush (Shifting Sand/Blush)
Regular price $18.95Help brushing go smoothly and begin building good habits with these 100% BPA-free, chemical-free finger toothbrushes! Made from food grade silicone, the bumps on the back assist with sore, teething gums while the bristles on the front keep your baby's teeth clean.
Conveniently packaged in twos (one for baby to hold and one for parent to use on baby). Hand wash with warm water.
Shipping
Our shipping rates are listed below:
Orders below $100.00 - Standard |
$9.99 |
Orders above $100.00 - Standard |
Free |
Shipping for bulky items (including play mats) |
Calculated at check out |
Express Shipping |
Calculated at check out |
- All orders will be shipped from our base in Melbourne.
- We are currently shipping within Australia only and will endeavour to process, pack and ship your order as fast as we can.
- We ship to most postcodes within Australia. If we are unable to fulfil your order due to your postcode, you will receive an email for a refund or credit note.
- Your order will be delivered to the address in which you have provided, and goods will be delivered via third party courier services Sendle or Shippit. Sendle & Shippit will provide tracking information. We accept no responsibility for any act or omission of Sendle or Shippit or any services procured through Sendle or Shippit including where such act or omission causes delay, damage or destruction to the Goods. Please refer to Sendle or Shippit with any enquiries or complaints which arise with shipping.
- Once the order has been fulfilled, we will not be able to amend any shipping addresses.
- Bulky items may take at least 3 business days for delivery. Bulky items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. Someone will need to be present to accept package otherwise package will be sent to the nearest collection point.
- Free shipping is standard shipping using the right courier or postage services for your package. Additional fees (in addition to the bulky item charge) may apply to remote/rural areas and Western Australia. If additional charges are to occur, an email will be sent to notify the recipient of any additional charges. If the recipient does not accept or does not agree to paying the additional charges, a refund for your order will be provided.
- If items which are available in stock have been purchased alongside pre-ordered items, the order will be shipped when the pre-ordered items are ready to be fulfilled. If you would like to have in stock items to be sent first, please separate your orders.
- All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
- Items that are available will be shipped within 24 hours of the order. If there is a delay in stock arrival (3 business days or more), our sales team will contact you via email or phone. Please note that there may be a delay in your order over busy periods such as Christmas.
- My Dear Baby is not responsible for any lost or stolen packages that have been successfully delivered to the shipping address provided by the customer.
If you have not received your package, please contact My Dear Baby within 10 business days of the order being fulfilled.
Returns and Exchanges
- My Dear Baby will not accept returns or exchanges on the following items:
- Feeding accessories
- Breast pumps
- Bathing
- Diapering accessories (inclusive of nappies).
- Pacifiers
- Cot accessories
- Baby carriers
- Skincare
- Clothing
- Exchanges and returns must be completed within 7 business days of receiving the goods. If you would like to return or exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. Opened items will not be accepted.
- If you would like to complete a return or exchange, please email our sales team at hello@mydearbaby.com.au.
- A credit note will be provided for the item price less shipping costs (if applicable).
- If you believe your Goods are faulty, please contact us at hello@mydearbaby.com.au with a full description of the fault (including images if possible).
- If we determine that your Goods may be faulty, we will request that you send the product back to us at your cost for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
- If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you at your own cost.
- If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund, exchange or store credit. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.